1. Momokos Website:

This website is owned and operated by Momokos Organic Kidswear LLP (hereinafter referred to as “Momokos” or “our company”.

We at Momokos (‘Momokos’ or ‘We or ‘our Company’) respect your Privacy and are committed to protecting it through our compliance with our Policy.

At Momokos, we place utmost importance on safeguarding your privacy. We are dedicated to preserving the trust you place in us and have implemented comprehensive measures to ensure the security of your information. Please take a moment to familiarize yourself with the details of our privacy policy outlined below. Kindly note that our privacy policy may undergo periodic changes, and we advise reviewing it regularly. Your use of the website www.mymomokos.com (hereinafter referred to as “the Website”) constitutes acceptance of our privacy policy.

This Privacy Policy governs the manner in which www.mymomokos.com (‘Momokos’ or ‘We or ‘our Company’) collects, uses,

shares, maintains and discloses Personal Data collected from users (each, a “User”, “you”) of the Website (“www.mymomokos.com“).

By accessing and using the Website, you agree that you have read and understand this Privacy Policy, and you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.

2. Data Collection:

The Website may collect, process, use, store, disclose, transfer, or otherwise make available (“Processing”, “Process” or “Processed”)

your Personal Data as legally permitted under applicable laws.

I) Personal Data That You Give Us:

• In order to use the Website to learn about our company and its products and to purchase and return our products, you will need to create an account. When you register for an account, we collect personally identifiable information about you (“Personal Information”), which may include, but is not limited to, your:

a) Contact details, such as your title, name, gender, birthdate, age, email address, phone number, and shipping address.

b) Website account credentials, including username and password.

• You must only submit to us or the Website information which is accurate and not misleading and you must keep it up to date and inform us of changes immediately.

• You may choose not to provide your Personal Information; however, creating an account is a prerequisite for using the full functions of the Website and if you do not provide your Personal Information you may not be able to use the Website.

• Further some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the Service.

II) Personal Data collected automatically:

We automatically collect and store certain types of data about your use of our Services, including data about your interaction with on the Website and services availed through the Website.

In addition to the ‘personal information’, we also collect and store information as under:

• Information related to Orders in process and Orders accepted but yet to be delivered

• Previous orders and transaction information (excluding credit card details), covering product and service pricing details, purchase dates, and payment history.

• Details of Orders eligible for return at sole discretion of Momokos

• Information from optional online surveys conducted by Momokos on the website or third-party sites.

• Email communication directly with the website or Momokos, covering product or service inquiries, delivery details, disputes, etc.

Collectively, the type of information described above is referred to as “Transaction Information” and together with your “Personal Information”, is hereinafter referred to as “Collected Information”.

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These agents, subcontractors and third parties may have access to your ‘Collected information’ to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3. Usage of Data:

We may use the “Collected Information” that we collect including any “Personal Information” that you may provide or we may pass

on the “Collected Information” to our agents, subcontractors and third parties for the following purposes :

• To help us with any of our uses of your data set out in this Privacy Policy;

• To process your orders and to understand your preferences, delivering the best customer service and experience;

• To assist us with delivering products to you;

• For the purpose of collecting products eligible for return;

• To help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance;

• For technical support, to maintain security and operability of our website;

• For the purposes of fraud protection and credit risk reduction;

• For research and analytics, such as for internal market analysis, identifying trends and measuring the amount of traffic to our website;

• For improving our website, products, and customer experience and for other research and analytical purposes;

• To deliver target advertising and coupons if you have signed up or registered to receive this information;

• For marketing purposes, including informing you about deals, offers, new launches, relevant blogs, order status, etc.;

• For legal compliance: to comply with applicable legal or regulatory obligations, including court order, or other governmental investigations;

• For implementing and maintaining security, anti-piracy, fraud prevention, and other services designed to protect you and Company.

• We may also send you other information about us, the Website, our other websites, our products, sales promotions, our newsletters, SMS updates. You have the option to opt out of these communications anytime by contacting us at hello@mymomokos.com.

4. Minors Data:

• Our Service does not address anyone under the age of 18 (“Children”).

• While some aspects of the Website may provide information that is intended for children, we do not knowingly or intentionally collect personal or identifying information from children.

• We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under 18 without verification of parental consent, we take steps to remove that

information from our servers or replace it with the Personal Information of the Children’s parent or guardian.

5. Our Privacy Policy regarding “Usage Information” automatically collected by Websites (such as cookies, IP address etc.) are as under:

• Like many other Web sites, the Website may at any time, in our discretion, use “cookies” or other tracking mechanisms to help us recognize visitors when they return to the Website or as they move among the different portions of the Website or to collect personal or individually identifiable information. Cookies are utilized to enhance your shopping experience. Cookies are small data files stored on your computer that enable us to understand your preferences and customize the website according to your likes, offering a more personalized experience. You can set your computer browser to notify you when a cookie is sent, allowing you to decide whether to accept it or not.

• As with many other Web sites, the Web servers used to operate the Website may collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Website. For security reasons and to confirm the integrity of our data, we may combine components of this data with other sources of information which may identify you. Unless otherwise described in this Privacy Policy, such identifying information will be used for our internal business purposes. In addition, the information we collect may reveal such things as the Internet protocol (“IP”) address assigned to your computer, browser type, language, operating system, session log information, navigation details, traffic source (i.e specific pages that you accessed on the Website or immediately prior to visiting the Website), the length of time you spent at the Website and other statistics. The purposes for which this information is collected and used include facilitating Site operation and system administration, generating aggregate, non-identifiable statistical information, monitoring and analyzing Site traffic and usage patterns, and improving the content and content delivery with regard to the Website and the online media, content, materials, opportunities and services that we describe or make available on the Website.

• We may use, retain and share the ‘usage information’ to statutory authorities for legal compliance: to comply with applicable

legal or regulatory obligations, including court order, or other governmental investigations;

• We may use, and share the ‘usage information’ to our sub-contractors, agents and third parties employed by us for the limited purpose of implementing and maintaining security and operability of our website, anti-piracy, fraud prevention, technical support and other services designed to protect you and Company.

• Your ‘Usage Information’ or ‘Collected information’, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

• In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

You have the right to delete your personal information by writing to us on our customer service email ID hello@mymomokos.com by sending us a data deletion request. Please note that once you send your data deletion request at the above mentioned email ID, your personal information will get deleted. Once the account is deleted, you will be intimated about the same vide an email. We will ensure that your personal information is deleted as per the process set out by us for data deletion. We however reserve the right to retain certain information as set out hereunder:

• We may retain and use your information in legal disputes or other legal processes, to comply with statutory or regulatory requirements (such as but not limited to bills/invoices for tax compliance issues), troubleshoot problems, detect and protect against error, fraud, and other criminal or illegal activity, collect dues/fees owed, enforce our Terms, prevent abuse of Momokos’ products and services, and prevent violation of the rights of third parties, other users, or the general public.

• We retain information for as long as required, allowed or we believe it useful, but do not undertake retention obligations. We may dispose of information in our discretion without notice, subject to applicable law that specifically requires the handling or retention of information. You must keep your own, separate back-up records.

Data Exclusion:

• Momokos does not retain your transactions or banking details, including debit/credit card number, cardholder name, expiration date, and CVV.

• All payment processing is handled securely by Razorpay, a trusted third-party payment gateway. Your financial information is directly collected and stored by Razorpay, and their privacy policy governs the use and protection of such information. For more insight, you may also want to read the terms and conditions of Razorpay on https://razorpay.com

• The Website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

• We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Disclaimer:

• Access to your information is with Momokos and may be shared with third parties working for/with Momokos or involved in delivering the product/service to you on a need-to-know basis. User-generated content on the website, such as reviews, blogs, online chat, instant messages, discussion boards, forums, user testimonials, etc., is not considered personal information and is not subject to this privacy policy. The collected information is used to enhance your website and product/service experience, and we do not rent or sell this information to any third party.

• Please note that although we strive to secure your personal information, we do not bear responsibility for your personal information during transmission to our website. Once on the website, we have reasonable means in place to safeguard it. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

• You have the option to opt-out of receiving promotional or marketing communication from us. To remove information from Momokos’ database, please write to us at hello@mymomokos.com.

Information Security:

Momokos takes necessary steps, within its limits of commercial viability and necessity, to ensure the secure treatment of personal information. While we strive to protect your personal information, no data transmission over the internet can be guaranteed 100% secure. You transmit information to Momokos at your own risk.

If you have any questions regarding this policy, please direct them to hello@mymomokos.com.